Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
Contact channels - Veolia (Aquona)
Contact channels
By phone
Customer service hotline
911 779 010 / 900 190 020 / 900 304 051
Customer service hours:
Monday to Friday, from 8 am to 9 pm.
Incident report helpline
Customer service hours:
Available 24 hours a day, 365 days a year.
Phone line for reporting meter readings.
Customer service hours:
Available 24 hours a day, 365 days a year.
Use this phone number for enquiries
or commercial transactions.
Customer service hours:
From 8 am to 9 pm, Monday to Friday
At our offices
Address
To find out which office is yours,
select your town or municipality here